Security Policies

The following represents a template for a set of policies aligned with the standard. Note that these are headings, to assist with policy creation, rather than policy statements. However, similar policy sets are in use in a substantial number of organizations.

Chapter Title

Information Security Policy

Information Security policy
Senior Management Support
Information Security Policy Review
Inter-departmental collaboration

Information Security Organization

Independent Review of Information Security Policy
Sharing Information with other Organizations



Setting Classification Standards

Defining Information
Classifying Information
Accepting Ownership for Classified Information
Labeling Classified Information
Storing and Handling Classified Information
Isolating Top Secret Information
Managing Network Security



Controlling Access to Information and Systems

Managing Access Control Standards
Managing User Access
Securing Unattended Workstations
Management Duties
Third Party Service Management
Managing Network Access Controls
Controlling Access to Operating System Software
Managing Passwords
Securing Against Unauthorized Physical Access
Access Control Framework
Access Policy
Restricting Access
Monitoring System Access and Use
Giving Access to Files and Documents
Managing Higher Risk System Access
Controlling Remote User Access
Types of Access Granted to Third Parties
Why access is granted to third parties
Controlled pathway
Node authentication
Diagnostic and Configuration Port Controls
Granting Access to Customers
Acceptable Usage of Information Assets
Monitoring Third Party Services
Third Party Service Changes




Configuring Networks
Managing the Network
Network Segregation
Controlling Shared Networks
Routing Controls
Network Security
Accessing your Network Remotely
Defending your Network Information from Malicious Attack
Time-out Facility
Exploitation of Covert Channels
Authentication of Network Connecting Equipment

System Operations and Administration

Appointing System Administrators
Administrating Systems
Controlling Data Distribution
System Utilities
System Use Procedures
Internal Processing Controls
Permitting Third Party Access
Managing Electronic Keys
Managing System Operations and System Administration
Managing System Documentation
Synchronizing System Clocks
Monitoring Error Logs
Scheduling Systems Operations
Scheduling Changes to Routine Systems Operations
Monitoring Operational Audit Logs
Responding to System Faults
Managing or Using Transaction / Processing Reports
Commissioning Facilities Management - FM
Third Party Service Delivery
Log-on Procedures
Corruption of Data
Corrupt Data Controls
Controlling On-Line Transactions

E-mail and the Worldwide Web

Downloading Files and Information from the Internet
Electronic Business Communications
Policy on Electronic Business Communications
Using and Receiving Digital Signatures
Sending Electronic Mail (E-mail)
Receiving Electronic Mail (E-mail)
Retaining or Deleting Electronic Mail
Developing a Web Site
Receiving Misdirected Information by E-mail
Forwarding E-mail
Using Internet for Work Purposes
Giving Information when Ordering Goods on Internet
Setting up Intranet Access
Setting up Extranet Access
Setting up Internet Access
‘Out of the Box’ Web Browser Issues
Using Internet ‘Search Engines’
Maintaining your Web Site
Filtering Inappropriate Material from the Internet
Certainty of File Origin
Cryptographic Keys
Key Management Procedures
Controlling Mobile Code

Telephones & Fax

Making Conference Calls
Recording of Telephone Conversations
Receiving Misdirected Information by Fax
Giving Information when Ordering Goods on Telephone
Persons Giving Instructions over the Telephone
Using Video Conferencing Facilities
Persons Requesting Information over the Telephone
Receiving Unsolicited Faxes

Data Management

Transferring and Exchanging Data
Permitting Emergency Data Amendment
Receiving Information on Disks
Setting up a New Folder / Directory
Amending Directory Structures
Sharing Data on Project Management Systems
Archiving Documents
Information Retention Policy
Setting up New Spreadsheets
Setting up New Databases
Linking Information between Documents and Files
Updating Draft Reports
Deleting Draft Reports
Using Version Control Systems
Updating Customer Information
Using Meaningful File Names
Managing Data Storage
Managing Databases
Using Headers and Footers
Using and Deleting ‘Temp’ Files
Using Customer and Other Third Party Data Files
Saving Data / Information by Individual Users

Backup, Recovery and Archiving

Restarting or Recovering your System
Archiving Information
Backing up Data on Portable Computers
Managing Backup and Recovery Procedures
Archiving Electronic Files
Recovery and Restoring of Data Files

Document Handling

Managing Hard Copy Printouts
The Countersigning of Documents
Checking Document Correctness
Approving Documents
Verifying Signatures
Receiving Unsolicited Mail
Style and Presentation of Reports
Photocopying Confidential Information
Filing of Documents and Information
Transporting Sensitive Documents
Shredding of Unwanted Hardcopy
Using Good Document Management Practice

Securing Data

Using Encryption Techniques
Sending Information to Third Parties
Maintaining Customer Information Confidentiality
Handling of Customer Credit Card Details
Fire Risks to Your Information
Sending Out Reports
Sharing Information
Dealing with Sensitive Financial Information
Deleting Data Created / Owned by Others
Protecting Documents with Passwords
Printing of Classified Documents

Other Information Handling and Processing

Using Dual Input Controls
Loading Personal Screen Savers
Speaking to the Media
Speaking to Customers
Need for Dual Control / Segregation of Duties
Using Clear Desk Policy
Misaddressing Communications to Third Parties
Using External Disposal Firms
Using Photocopier for Personal Use
Verifying Correctness of Information
Traveling on Business
Checking Customer Credit Limits



Purchasing and Installing Software

Specifying User Requirements for Software
Implementing New / Upgraded Software
Selecting Business Software Packages
Selecting Office Software Packages
Using Licensed Software
Technical Vulnerability Management

Software Maintenance & Upgrade

Applying ‘Patches’ to Software
Responding to Vendor Recommended Upgrades to Software
Interfacing Applications Software / Systems
Supporting Application Software
Operating System Software Upgrades
Upgrading Software
Support for Operating Systems
Recording and Reporting Software Faults

Other Software Issues

Disposing of Software



Purchasing and Installing Hardware

Specifying Information Security Requirements for New Hardware
Specifying Detailed Functional Needs for New Hardware
Installing New Hardware
Testing Systems and Equipment

Cabling, UPS, Printers and Modems

Supplying Continuous Power to Critical Equipment
Using Centralized, Networked or Stand-Alone Printers
Managing and Maintaining Backup Power Generators
Using Fax Machines / Fax Modems
Using Modems / ISDN / DSL connections
Installing and Maintaining Network Cabling


Controlling IT Consumables
Using Removable Storage Media including Diskettes and CDs

Working Off Premises or Using Outsourced Processing

Contracting or Using Outsourced Processing
Using Mobile Phones
Using Business Centre Facilities
Issuing Laptop / Portable Computers to Personnel
Using Laptop/Portable Computers
Working from Home or Other Off-Site Location (Tele-working)
Moving Hardware from One Location to Another
Day to Day Use of Laptop / Portable Computers

Using Secure Storage

Using Lockable Storage Cupboards
Using Lockable Filing Cabinets
Using Fire Protected Storage Cabinets
Using a Safe

Documenting Hardware

Managing and Using Hardware Documentation
Maintaining a Hardware Inventory or Register

Other Hardware Issues

Disposing of Obsolete Equipment
Recording and Reporting Hardware Faults
Clear Screen Policy
Logon and Logoff from your Computer
Dealing with Answering Machines / Voice Mail
Taking Equipment off the Premises
Maintaining Hardware (On-site or Off-site Support)
Using Speed Dialing Telephone Options
Cleaning of Keyboards and Screens
Damage to Equipment
Insuring Hardware
Insuring Laptops / Portables for use Domestically or Abroad



Combating Cyber Crime

Defending Against Premeditated Cyber Crime Attacks
Minimizing the Impact of Cyber Attacks
Collecting Evidence for Cyber Crime Prosecution
Defending Against Premeditated Internal Attacks
Defending Against Opportunistic Cyber Crime Attacks
Safeguarding Against Malicious Denial of Service Attack
Defending Against Hackers, Stealth-and Techno-Vandalism
Handling Hoax Virus Warnings
Defending Against Virus Attacks
Responding to Virus Incidents
Collecting Evidence for Cyber Crime Prosecution
Installing Virus Scanning Software



E-Commerce Issues

Structuring E-Commerce Systems including Web Sites
Securing E-Commerce Networks
Configuring E-Commerce Web Sites
Using External Service Providers for E-Commerce



Controlling Software Code

Managing Operational Program Libraries
Controlling Software Code during Software Development
Controlling Program Listings
Controlling Program Source Libraries
Controlling Old Versions of Programs
Managing Program Source Libraries

Software Development

Software Development
Establishing ownership for System Enhancements
Justifying New System Development
Managing Change Control Procedures
Making Emergency Amendments to Software
Separating Systems Development and Operations

Testing & Training

Controlling Test Environments
Using Live Data for Testing
Testing Software before Transferring to a Live Environment
Capacity Planning and Testing of New Systems
Parallel Running
Training in New Systems


Documenting New and Enhanced Systems

Other Software Development

Acquiring Vendor Developed Software



Premises Security

Preparing Premises to Site Computers
Securing Physical Protection of Computer Premises
Challenging Strangers on the Premises
High Security Locations
Delivery and loading areas
Duress Alarm
Ensuring Suitable Environmental Conditions
Physical Access Control to Secure Areas
Environmental and other external threats

Data Stores

Managing On-Site Data Stores
Managing Remote Data Stores

Other Premises Issues

Electronic Eavesdropping
Cabling Security
Disaster Recovery Plan



Contractual Documentation

Preparing Terms and Conditions of Employment
Using Non Disclosure Agreements (Staff and Third Party)
Misuse of Organization Stationery
Lending Keys to Secure Areas to Others
Lending Money to Work Colleagues
Complying with Information Security Policy
Establishing Ownership of Intellectual Property Rights
Employing / Contracting New Staff
Contracting with External Suppliers / other Service Providers
Employees' Responsibility to Protect Confidentiality of Data

Confidential Personnel Data

Respecting Privacy in the Workplace
Handling Confidential Employee Information
Giving References on Staff
Checking Staff Security Clearance
Sharing Employee Information with Other Employees
Sharing Personal Salary Information

Personnel Information Security Responsibilities

Using the Internet in an Acceptable Way
Keeping Passwords / PIN Numbers Confidential
Sharing Organization Information with Other Employees
Signing for the Delivery of Goods
Signing for Work done by Third Parties
Ordering Goods and Services
Verifying Financial Claims and Invoices
Approving and Authorization of Expenditure
Responding to Telephone Enquiries
Sharing Confidential Information with Family Members
Gossiping and Disclosing Information
Spreading Information through the Office ‘Grape Vine’
Using E-Mail and Postal Mail Facilities for Personal Reasons
Using Telephone Systems for Personal Reasons
Using the Organization’s Mobile Phones for Personal Use
Using Organization Credit Cards
Playing Games on Office Computers
Using Office Computers for Personal Use

HR Management

Dealing with Disaffected Staff
Taking Official Notes of Employee Meetings

Staff Leaving Employment

Handling Staff Resignations
Completing Procedures for Terminating Staff or Contractors
Obligations of Staff Transferring to Competitors

HR Issues Other

Recommending Professional Advisors




Delivering Awareness Programmes to Permanent Staff
Drafting Top Management Security Communications to Staff
Third Party Contractor : Awareness Programmes
Delivering Awareness Programmes to Temporary Staff
Providing Regular Information Updates to Staff


Information Security Training on New Systems
Information Security Officer : Training
User : Information Security Training
Technical Staff : Information Security Training
Training New Recruits in Information Security



Complying with Legal Obligations

Being Aware of Legal Obligations
Complying with Copyright and Software Licensing Legislation
Complying with the Data Protection Act or Equivalent
Complying with General Copyright Legislation
Complying with Database Copyright Legislation
Legal Safeguards against Computer Misuse

Complying with Policies

Managing Media Storage and Record Retention
Complying with Information Security Policy

Avoiding Litigation

Safeguarding against Libel and Slander
Using Copyrighted Information from the Internet
Sending Copyrighted Information Electronically
Using Text directly from Reports, Books or Documents
Infringement of Copyright

Other Legal Issues

Recording Evidence of Incidents (Information Security)
Reviewing System Compliance Levels
Renewing Domain Name Licenses – Web Sites
Insuring Risks
Recording Telephone Conversations
Admissibility of Evidence
Adequacy of Evidence
Collection of Evidence



Reporting Information Security Incidents

Reporting Information Security Incidents
Reporting IS Incidents to Outside Authorities
Reporting Information Security Breaches
Software Errors and Weaknesses
Notifying Information Security Weaknesses
Witnessing an Information Security Breach
Being Alert for Fraudulent Activities
When and How to Notify Authorities

Investigating Information Security Incidents

Investigating the Cause and Impact of IS Incidents
Collecting Evidence of an Information Security Breach
Recording Information Security Breaches
Responding to Information Security Incidents

Corrective Activity

Establishing Remedies to Information Security Breaches

Other Information Security Incident Issues

Ensuring the Integrity of IS Incident Investigations
Analyzing IS Incidents Resulting from System Failures
Monitoring Confidentiality of Information Security Incidents
Breaching Confidentiality
Establishing Dual Control / Segregation of Duties
Using Information Security Incident Check Lists
Detecting Electronic Eavesdropping and Espionage Activities
Risks in System Usage
Reviewing System Usage



Business Continuity Management

Initiating the Business Continuity Project
Assessing the Business Continuity Security Risk
Developing the Business Continuity Plan
Testing the Business Continuity Plan
Training and Staff Awareness on Business Continuity
Maintaining and Updating the Business Continuity Plan
Realistic Testing Environment for Business Continuity Plans
Impact of the Pace of change on the Business Continuity Plan


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